• Free shipping from €100
  • 2-4 working days delivery time
  • 14 days cooling-off period
  • Free shipping from €100

General terms and conditions

Article 1 – Company details

Pro-camera is part of: AYD Security Nederland

Chamber of Commerce number: 76217949
VAT number: NL003059926B09
Business address: De corridor 14 J Breukelen
Email address: info@pro-camera.nl

Article 2 – Applicability

  • Deze algemene voorwaarden zijn van toepassing op elk aanbod van pro-camera.nl en op elke overeenkomst die tussen pro-camera.nl en de consument wordt gesloten.
  • Voordat de overeenkomst op afstand wordt gesloten, wordt de tekst van deze algemene voorwaarden aan de consument ter beschikking gesteld.

Article 3 – Offer

  • Het aanbod bevat een volledige en nauwkeurige beschrijving van de aangeboden producten.
  • Kennelijke fouten of vergissingen in het aanbod binden pro-camera.nl niet.
  • Elk aanbod bevat zodanige informatie dat het voor de consument duidelijk is welke rechten en plichten verbonden zijn aan het accepteren van het aanbod.

Article 4 – Agreement

  • The agreement is concluded at the moment the consumer accepts the offer and meets the conditions set therein.

    • Article 5 – Right of withdrawal

    • The consumer has the right to cancel the agreement within 14 days without giving any reason.
    • During this period, the consumer must handle the product and packaging with care.
    • Returns will only be accepted if the product is unused, in new condition and in its original packaging.

    Article 6 – Returns

    • Voor retourzendingen kunt u eerst contact met ons opnemen via  info@pro-camera.nl  .
    • Na goedkeuring moet de consument het product volgens de instructies retourneren.
    • Als aan de voorwaarden is voldaan, wordt het aankoopbedrag binnen 7 werkdagen na ontvangst teruggestort op het gebruikte rekeningnummer.
    • De kosten voor retourzending zijn voor rekening van de consument, tenzij anders overeengekomen.

    Article 7 – Prices

    • The listed prices include VAT and exclude shipping costs, unless otherwise stated.
    • pro-camera.nl reserves the right to change prices at any time.

    Article 8 – Delivery

    • Pro-camera.nlwill exercise the utmost care when receiving and processing orders.
    • Delivery will take place at the address specified by the consumer.
    • If delivery is delayed, the consumer will be notified as soon as possible.

    Article 9 – Warranty

    • The statutory warranty applies to all products.
    • The warranty does not apply to damage caused by improper use or normal wear and tear.

    Article 10 – Liability

    • Pro-camera.nl is not liable for indirect damages such as consequential damages, lost profits, or lost savings, unless there is intent or gross negligence.

    Article 11 – Complaints procedure

    • Complaints regarding the performance of the agreement must be submitted fully and clearly described within a reasonable period of time via info@pro-camera.nl .
    • Pro-camera.nl aims to respond within 5 working days.

    Article 12 – Disputes

    Agreements between Pro-camera.nl and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law.

    • Free shipping from €100
    • 2-4 working days delivery time
    • 14 days cooling-off period
    • 14-days-to-change your mind about your purchase

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